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Delivering Fresh Ideas Daily!
Edible Blooms deliver Monday to Friday & orders should be placed by 2.30pm for next business day delivery. Regional deliveries can take up to 2-3 days so allow extra time for these orders. Same Day Delivery is available on selected products & to metro areas only - click here to view products.
See below for cut-off times and pricing for all deliveries.
| Should be ordered by 2.30 pm EST the day prior to delivery |
$12.00 |
$12.00^ |
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| After 2.30 pm EST the day prior - see Same Day Delivery (below) for pricing/availability of all Chocolate Bouquets & Gift Hampers |
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| Must be ordered by 5.00 pm EST the day prior to delivery |
$12.10 |
$16.50 |
$22.00 |
Call for availability* |
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| Must be ordered by 1.00 pm EST the day of delivery |
$12.10 |
$16.50 |
$22.00 |
Call for availability* |
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| ^ orders for long-distance regional delivery should be placed 2-3 days prior to ensure timely delivery |
* Please call 1300 768 996 for details on availability and price in these circumstances.
If no-one is home to accept the delivery, gifts will be left safe if possible. Otherwise a second delivery will be necessary and incur a further delivery charge. If you don't want the gift to be left and prefer it to be returned to our store for a second delivery and charge, please advise.
Please note that our standard delivery service only allows a delivery date to be requested, we cannot specify a time of day for delivery. If you require a delivery to be made at a specific time, this may be possible in metro areas by placing the goods on a point-to-point courier at a higher charge, however you will need to contact your closest Edible Blooms store for a quote.
Quality Guarantee
If you are not satisfied with a product you purchase from us you can return it to us for a full refund of the product price. Refund does not include delivery cost. Please contact us as soon as possible and we will do everything to ensure a positive resolution.
In the unlikely event that your Edible Bloom is damaged in transit, please note that a photograph will be required for the replacement of any damaged goods. Edible Blooms will not provide cash refunds in this event.
Calculated delivery fee
Our advertised delivery costs are calculated per box. If your order exceeds the number of products that can fit in one box for the advertised delivery charge, we will contact you before dispatching if additional payment is required.
Delivery outside of Metropolitan areas (Rural Areas)
Please note that some remote rural areas may not be serviced by our courier service. In these cases, parcels will be delivered to the closest Australia Post outlet for delivery with regular mail or pick up by the receiver, depending on the procedure of the outlet. We cannot guarantee delivery dates in these areas.
Peak Period Delivery
In peak periods such as Christmas we will endeavour to have your gift delivered on the requested delivery date, however due to courier delays and circumstances outside of our control we cannot guarantee delivery dates at these times of year.
Cancellation/Changing Orders
A $10 Administration fee applies to all cancelled orders. This fee also applies to changes made to orders within 24hours of the selected delivery date. Orders cannot be cancelled on the day of delivery or if they have been dispatched from our store - these orders will be charged in full. Cancellations for customised orders and fruit orders will be charged in full.
Product substitution
We endeavour to ensure all arrangements delivered are identical to the images advertised on our website. However, should a particular chocolate or paper colour be unavailable at the time of purchase, we reserve the right to substitute goods of equal or greater value.
Our DELIVERY GUARANTEE to you
All birthday and anniversary gifts are delivered on time or its FREE! Please note that business addresses will be delivered by 5pm and residential by 6pm on the requested delivery date. Someone must be available to sign for your gift or the delivery guarantee is void.
Please do not hesitate to contact one of our friendly customer service representatives to answer any further queries or concerns you may have on 1300 768 996.
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