Privacy / Security Policy
Privacy Policy
This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Why does Edible Blooms collect personal information?
Edible Blooms collects personal information in order to conduct our business, to provide and market our services and to work efficiently with our suppliers.
About whom do we collect personal information?
The type of information we may collect and hold includes (but is not limited to) personal information about customers, business associates, potential customers, suppliers and their employees, prospective employees, employees and contractors.
What kinds of personal information do we collect?
In general, the type of personal information Edible Blooms collects and holds includes (but is not limited to): names, addresses, contact details, demographic information (such as postcode, preferences and interests), order history and other information which assist us in conducting our business, providing and marketing our services and meeting our legal obligations.
How do we collect and hold personal information?
Edible Blooms collects personal information from the web site www.edibleblooms.com through receiving orders and forms completed online. We also use third parties to analyse traffic, which may involve the use of cookies. Information collected through such analysis is anonymous.
Personal information outlined above, relating to our customers, is securely stored by our e-commerce partner Neto (www.neto.com.au), who hosts our online store.
How can you access personal information?
www.edibleblooms.com.au/_myacct/
How do we keep personal information accurate and up-to-date?
What we do with the information we gather?
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
How might we use and disclose your personal information?
· to conduct our business;
· to provide and market our services;
· to communicate with you;
· to purchase from you;
· to comply with our legal obligations; and
· to help us manage and enhance our services.
To whom might we disclose your personal information?
· other companies or individuals who assist us in providing services to you (such as your delivery address to couriers); and
· anyone else that you authorise us to disclose it (such as the recipient of your gift should we seek permission from you to do so)
Please note – we do not disclose your information to overseas agencies.
Your privacy preferences
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies?
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Controlling your personal information
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
How can you complain about a breach of the Australian Privacy Principles?
Enquiries
If you have any questions about privacy-related issues please contact the Edible Blooms team:
E-mail: fresh@edibleblooms.com
Phone: 1300 768 996